As we engaged with our clients throughout our Client Listening Tour in 2023, recurring themes emerged regarding both clients’ immediate and future needs. Ben Harris, President, and Leigh Janis, Vice President of Sales & Client Experience, met with over 25 of PS’ clients over the year and discovered that within the diverse tapestry of clients’ requirements, goals, and aspirations, several key themes became evident, and Production Solutions can make an impact. The first of five key themes we learned about from listening with purpose was:
Our clients are eager to embrace the latest print and mail innovations. They seek guidance on harnessing new capabilities, from digital print to trigger mailings and innovative formats. The goal is to simplify the mail process, enhance efficiency, and address cost and scheduling challenges. Notably, clients are calling on PS to be bold in suggesting strategies beyond conventional approaches, recognizing our expertise as production experts.
PS is here to bring technology and new ideas to the table with you to amplify your program. Reach out to your PS contact to discuss these possibilities further.
Stay tuned for our second theme in our Client Listening Tour Series coming next week! Each week we will be discussing the 5 ways we will take our learnings from the tour and meet our clients’ needs. You can find the full white paper here.
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