International Fellowship of Christians and Jews

“Production Solutions answered the bell. They got us out of a jam, onboarded quickly, and worked with us to ensure future program success. On top of it all, we’ve been able to realize significant cost savings which have allowed The Fellowship to invest more into our programs.” – IFCJ Team

 

The Situation

In June of 2019 PS was contacted by The International Fellowship of Christians & Jews (The Fellowship) seeking direct mail production help. Based on unforeseen circumstances, it was necessary for The Fellowship to transition production management to PS immediately. To support their production needs, PS was required to manage existing campaigns in July, a mere three weeks later. PS agreed to jump into The Fellowship’s mailings and worked seamlessly with their previously selected suppliers to manage the production already in process.

The Solution

RAPID ONBOARDING: The average onboarding process for a new client kicking off their campaigns with Production Solutions typically takes anywhere from 30-90 days. The onboarding in this scenario was unheard of in terms of speed – PS picked up The Fellowship’s production within SEVEN DAYS!

COLLABORATION: The PS “team mentality” was the key to success. The Resource team focused on pricing and scheduling; Account Managers focused on production and learning the program. This collaboration provided the opportunity to go straight into live production with no leeway. PS Business Development and Accounting team members stayed hands-on and helped the Account Managers immensely to create a successful partnership from day one.

COMMUNICATION: PS immediately set up status calls each week with the client, in addition to two weekly internal meetings. The authentic communication PS holds as a standard expectation, paired with the relationships PS cherishes with supplier partners, allowed PS to manage the work accurately and on time, while exceeding The Fellowship’s expectations.

SCALABILITY: The flexibility of the PS production staff accelerated industry-expert, Senior Account Managers being placed on this account. PS has the diversity and scope of talent to get to work immediately. Once PS worked with The Fellowship’s previously selected supplier partners, PS selected its own vetted and trusted suppliers and transitioned production. PS’ knowledge and large partner base resulted in producing the work at significant cost savings to The Fellowship without sacrificing accuracy or schedules.

The Outcome

CONFIDENCE: PS guaranteed we would get The Fellowship’s mailing back on track. The expertise of the PS team members gave confidence to the client and drove the positive evolution of their program. PS can take control of production and quality issues regardless of the circumstances and the timing.

MAJOR COST SAVINGS: The money the Fellowship saved after PS created solutions for the program not only elevated their experience, but this massive cost savings gives them the freedom to now spend in areas that will help inspire more people to give to their mission. Postage savings were approximately $270,000, and production savings were approximately $1,150,000.

STRONG RELATIONSHIPS: The Fellowship’s needs were met due to the relationships deepened across PS departments while rising to the occasion. Trusted connections and a diverse network are invaluable assets to any team, and it is relationships that granted the rapid onboarding that drove the positive evolution of the IFCJ program.

About The Fellowship

The International Fellowship of Christians and Jews’ mission is to promote understanding between Christians and Jews, to build broad support for Israel, and to replace their history with a relationship marked by dialogue, respect, and cooperation. Founded in 1983 by Rabbi Yechiel Eckstein, the Fellowship pride themselves on a history of helping others. They have helped hundreds of thousands of Jews escape poverty and anti-Semitism and return to their biblical homeland, funded humanitarian assistance that has touched the lives of millions of Jews in Israel and around the world, provided life-giving aid to Israel’s victims of war, and much more. They have been leaders known to build bridges of goodwill that have led to greater understanding and cooperation between members of these two faiths.